Customer Support

Aolor Customer Support

Get help on any problems regarding the purchase, payment, registration, download, installation, usage and upgrade of Aolor's products and find the fastest way to connect with Aolor Customer Support Team.

If you have any questions or problems about our products, follow the steps below:
1. Make sure that you are using the latest version of our product.
2. Please read the FAQ, user guides and tutorials before asking for the technical support.
3. Contact us, if your problems cannot be solved yet. We will reply you within 48 hours.

Order Lookup

Order from SWREG: https://cs.mycommerce.com/
Order from RegNow: https://admin.regnow.com/app/cs/lookup
Visit the link according to the payment platform that was used when ordering. You will be asked to provide the email address that was used at the time of order and either the last 5 digits of your credit card or your order ID to view detailed information about your order online.

Self-Help Support to solve common problems

In this website, you can easily search, find and browse hundreds of FAQ (Frequently Asked Questions), user guides, articles, tutorials, tips and how-tos on our products and services. This is the easiest and fastest way to find the solutions of your problems and it is highly recommended.

Contact our Customer Support Team

If you still cannot find solutions to your problems, you are welcome to contact our Customer Support Team through support[at]aolor.com. (Please replace "[at]" with "@".) Our technical experts will replay you within 48 hours. In addition, your feedback, advice, suggestions, bug reports and ideas on our products will be highly appreciated. And if your ideas are finally adopted, we will send you a little gift to express our thanks.

Ask the community

You can also find answers to your questions from other Aolor users in Aolor Forum.

Get our lastest news and upgrade at the very first time

You can pay close attention constantly to our website, feed our blog RSS, follow us on Facebook, Google+, Twitter or subscribe to our YouTube channel to get our latest news on product releases, critical upgrades & special offers and tips & tricks on our products.